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Textbook Returns


If you drop or withdraw from a course, full refunds for textbooks will be given through the first week of classes for fall and spring semesters. For summer sessions, full refunds end on the third day of class.

If a student totally withdraws from MSUM after the second week of classes, the bookstore will comply with MSUM's withdrawal guidelines.

The following conditions must be met before a refund will be given:

  • A cash register receipt must be presented for all returns.
  • New books must be in original condition, free from any damage, writing, or highlighting.


BOOK RETURN/RENTAL DATES & TIMES

2021 Summer Sessions

  • Full Refund Book Returns End on the Third Day of Class - Web orders placed before 5/19/21 with in-store pickup need to be picked up by May 26th or they will be returned to stock. For orders placed after May 19th, you have 7 days to pickup from the order date or they will be returned to stock.
  • Summer Session Rentals Due - Friday, 8/6/21 by 4:30 PM - Unreturned rentals will be billed to your student account ($25 Fee + New Book Replacement Cost)

Fall 2021:

  • Full Refund Book Returns End: Friday, 8/23/21 at 4:30 PM - Web orders placed prior to 8/19/21 with in-store pickup need to be picked up by 8/23/21 or they will be returned to stock. For orders placed 8/19/21 and after, you have 7 days to pickup from the order date or they will be returned to stock.
  • Fall Semester Rentals Due - Thursday, December 23rd by 4:30 PM - Unreturned rentals will be billed to your student account ($25 Fee + New Book Replacement Cost)

Spring 2021:

  • Spring Semester Rentals Due - Thursday, May 14th by 4:30 PM - Unreturned rentals will be billed to your student account ($25 Fee + New Book Replacement Cost)

 

Please return all textbooks to the course materials department on the lower level of the bookstore. Rental returns can be returned at the upstairs cash registers.

If returning textbooks by mail, please follow the instructions below:

Returning rental books by mail (end of semester): Include your name and Dragon ID number on a piece of paper inside the package and return the books to:

MSUM Bookstore
Attn: Rental Returns
1104 7th Ave. S.
Moorhead, MN 56563

Returning textbooks by mail: A packing list and receipt must be included with each return. Repackage your item(s) in the original packaging or appropriate cardboard box. Using packing material around your item, pack and tape your package securely. Select a carrier that offers you the option to insure and track your package. UPS, FedEx, and USPS all offer this option. Write down your tracking number and keep it until the Bookstore has refunded your money. Ship your return to the following address:

MSUM Bookstore
ATTN: Returns Department
1104 7th Ave. S.
Moorhead, MN 56563

Arrange for a carrier to pick up your package or drop it off with the carrier. Shipping is the responsibility of the customer. Returns will be refunded to the original credit card or account used for payment. Shipping charges will not be refunded unless it is due to our error.